About
Welcome to Tulum Fresh Mexican Grill Jackson, your new haven for authentic Mexican cuisine right in the heart of Jackson, TN. Nestled at 1319 Union University Dr, this vibrant dining spot is making waves with its bold flavors and fresh ingredients. Whether you’re in the mood for a quick bite or a leisurely meal, Tulum has something to offer everyone. Their inviting atmosphere and dedicated staff create a warm, welcoming environment that feels just like home.
Customers rave about the outstanding flavors that come from Tulum's kitchen. One reviewer, 'snorkymn', touted the deliciousness of a burrito they enjoyed, highlighting the impressive flavor profile that made it stand out among their many experiences. The house-made quesadillas and generous portions of crispy chips, paired with a variety of fresh salsas at the salsa bar, make it clear that this restaurant takes pride in its offerings.
What truly sets Tulum apart is its commitment to customer service, as clearly illustrated by 'Rebecca Talley’s' experience. The manager, Miguel, went above and beyond to rectify a mix-up with a DoorDash order, solidifying the restaurant’s reputation for attentive and friendly service. It’s this level of care that leaves a lasting impression, encouraging customers to return time and time again.
For those craving unique and delectable dishes, the Tilapia Tacos and Chori-Queso received high praise from 'Michael Richardson', who was particularly impressed by the restaurant’s attention to detail, even in the execution of their beverages like the refreshing Mint Mojito. The inclusion of a full-service bar only enhances the dining experience, allowing guests to enjoy perfectly paired drinks alongside their meals.
Another highlight is the Birria tacos and nachos, which ‘Bartley Blackmon’ found to be a delightful twist on this popular dish. The savory meat and exquisite consome blend wonderfully for an immersive flavor journey, further complemented by a variety of salsas and toppings. Supporting local businesses never tasted this good!
Finally, Tulum Fresh Mexican Grill Jackson accommodates all dietary needs, ensuring everyone has something to enjoy. 'Sarahann Wood Odom' appreciated the genuine hospitality shown to their vegetarian guest, demonstrating the restaurant's commitment to inclusivity and delicious dining for all.
If you crave a taste of Mexico right in Jackson, this is the spot to be. Tulum Fresh Mexican Grill Jackson promises an experience filled with mouthwatering dishes, delightful drinks, and top-notch service that keeps you coming back for more. Don’t miss out—your table is waiting!
“ I’ve had a lot of fast casual Mexican food before, and even a lot of sit down restaurant Mexican food, Tulum is easily one of my all time favorites from my 57 years, and I’ve only visited once. The flavors of the burrito I had were outstanding. My friend had a quesadilla and it was also excellent. They also brought a little pail of chips, and those were good, as was the salsas you could get at the salsa bar. About the only improvement this place could make is to add another soda machine. The line for getting a drink was sometimes deep. But the food, absolutely amazing and best around when it comes to Mexican. I’ll be back again very soon! ”
“ The manager Miguel went above and beyond for me when my door dasher wasn’t paying enough attention and grabbed the wrong order. He told me no problem and made sure I got the actual food I ordered. I will be going back because of his kindness and outstanding customer service. Highly recommend this restaurant. ”
“ Excellent fully American taco experience. I had the Tilapia Tacos and Chori-Queso which were both great. The fish being flaky and having just the right amount of texture and the chips served are thick and have good substance alongside spicy Chorizo gently topping creamy queso. I love that they have a fresh salsa bar as well as an ACTUAL full bar that apparently just recently opened. The service was almost suspiciously fast and the Mint Mojito was far above par. One of the few places I've seen that actually assembled it correctly. I felt bad that I didn't have any folding money on me to leave a tip but I will be coming back. ”
“ Had a great experience tonight. I’ve been on a Birria kick and wanted to give their spin a try - was not disappointed! Tried both the Birria tacos and nachos, every part from the meat to the consome was delicious and prepared well. Love the caliente salsa and street corn too. Service was awesome, we were taken care of while ordering, table was visited multiple times, and the food came out quickly. The whole time we were there people were coming and going, which is awesome to see. Eat local! ”
“ This was such a great Mexican restaurant! The staff was super friendly and kind. We had a person with us who was vegetarian and they were so accommodating! Wish we lived closer because we would love to try more of the menu! ”
“ Awesome meal at a great price. The customer service was prompt and friendly. You get to seat yourself anywhere you like after ordering your food. The salsa bar has a nice variety. Will definitely dine here again. ”
“ We live about an hour north of Jackson but regularly make trips there either for business events or a day of shopping. In all our years going to Jackson, I'd venture to say that we've encountered a restaurant that rivals just how good Tulum is. During our last trip to town, we were looking for something different for lunch. My wife asked a friend for suggestions, and I Googled them. Both recommended Tulum Fresh Mexican Grill, so we decided to try it. It took us a minute to realize that instead of being instantly seated, you walk up to the counter and order. Since it was our first time in, one of the friendly staff members suggested we grab a couple of menus at the counter, seat ourselves, and look over what they offered before going up to order. While we sat, she brought two buckets of chips and directed us towards their salsa bar. They had quite a few varieties to choose from, along with other accouterments. Once we decided what to get, we placed our lunch order at the counter. Initially, I thought the prices were a little high for lunch, but that changed once our order was quickly delivered from the kitchen. I ordered three of their crispy-rolled tacos with shredded beef. They came with a side of rice and beans. We've been to our share of Mexican restaurants over the years, but Tulum sets itself apart from the rest. The service was fantastic, the staff were extremely polite and helpful, and the food was, to quote my wife, "Some of the best food I've ever had in Jackson." If you're the type of person who likes to try something a little different or loves the taste of good Mexican food, this is the place to go. I have a feeling Tulum Fresh Mexican Grill will become a regular stop on our trips to Jackson. ”
“ My Grandchildren, my husband and I love eating at Tulum. The food is so delicious! I love the Baja Shrimp Taco's, they are amazing! We come to Tulum often. The workers are very kind and helpful. ”